Legal
Refund & Cancellation Policy
Last updated: May 2026≈ 2 min read
Thank you for choosing Homux (homux.ge). We strive to provide the best AI visualizer experience for your interior design needs. Please read our policy regarding subscription cancellations and refunds carefully.
At a glance
- Cancel anytime from your account
- Sales are generally non-refundable
- Exceptions reviewed case by case
01
Subscription cancellation
You have the right to cancel your Homux subscription at any time.
- How to cancel: You can cancel directly through your Account Settings / Billing Dashboard on homux.ge, or by sending an explicit cancellation request to app.homux@gmail.com from your registered email address.
- Timing: To avoid being charged for the next billing cycle, you must cancel your subscription before your next scheduled renewal date.
- Effect of cancellation: Upon cancellation, your active subscription will remain active until the end of your current paid billing period (monthly or annual). After this period ends, your account will automatically downgrade, and you will not be charged again.
02
Refund policy
General rule
Exceptional circumstances
Refunds may be considered on a case-by-case basis under extraordinary circumstances, such as proven technical system failures that prevented you from accessing the service for an extended period.
Chargebacks
If you have billing concerns, we strongly encourage you to contact our customer support first. Unjustified chargebacks may result in the immediate and permanent termination of your account.
03
Contact for support and billing
For any issues regarding billing, payments, or to request assistance with cancellation, please contact us using the details below:
Phone
Company details
Platform: Homux · Identification code: 01701122004 · Registered address: Chargali street, Tbilisi, Georgia
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